Quality Assurance Coordinator- Hourly
Company: LSG Sky Chefs
Location: Hialeah
Posted on: November 27, 2025
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Job Description:
Job Title: Quality Assurance Coordinator- Hourly Job Location:
Miami-USA-33142 Work Location Type: On-Site About us LSG Sky Chefs
is one of the world’s largest airline catering and hospitality
providers, known for its outstanding reputation and dynamic
approach in the industry. Voted “Airline Caterer of the Year in
North America” for 2023 and 2024, we are committed to excellence
and innovation, driven by the dedication and expertise of our
talented employees. Our team members are the heart and soul of our
success, consistently delivering exceptional culinary experiences
and outstanding service to our clients and their passengers across
North and Latin America. Role Purpose Statement The Quality
Assurance Coordinator is responsible for implementing and
sustaining robust quality systems that ensure compliance with all
regulatory and customer requirements. This role focuses on
monitoring food safety, sanitation, and operational standards
within the Customer Service Center (CSC), aligning processes with
FDA , USDA , and HACCP guidelines. By driving continuous
improvement initiatives and supporting training programs, the
coordinator plays a key role in maintaining product integrity and
delivering exceptional quality to airline and internal customers.
Main Accountabilities Quality System Management: Maintain and
update all recordkeeping and key performance indicators (KPIs)
related to the Quality Department and GQS, including compliance
with food safety, sanitation, and regulatory standards for internal
and airline customers. Regulatory Compliance: Ensure adherence to
FDA , USDA , and local health department regulations through daily
monitoring and verification activities. Food Safety Monitoring:
Conduct daily checks on Good Manufacturing Practices (GMPs), cooler
and freezer temperatures, and HACCP documentation for accuracy and
compliance. Microbiological Testing: Perform environmental swabs
and microbiological sampling; coordinate with local laboratories
for timely analysis. Specification Verification: Obtain and
evaluate Chef Table samples to confirm compliance with product
specifications. Training & Development: Assist the Quality Manager
in delivering targeted training programs and initiatives to improve
quality, food safety, and sanitation processes. Inspection &
Audits: Conduct workstation inspections, portion control checks,
and dispatch/galley/equipment audits to ensure compliance with gold
standards and specifications. Data Analysis & Reporting: Create
charts, trending reports, training materials, and visual aids to
support continuous improvement. Regulated Garbage Compliance:
Monitor and train employees on USDA-regulated garbage standards to
maintain compliance. Operational Support: Provide oversight for
commissary (Jump-off) locations and train hourly employees as
needed. Additional Duties: Perform other tasks as assigned to
support quality and operational excellence. Knowledge, Skills and
Experience Education: High School Diploma or equivalent required.
Language Skills: Bilingual in English and Spanish preferred.
Technical Skills: Proficient in Microsoft Office; ability to create
and maintain trending charts, SOPs; skilled in using calculators,
weight scales, thermometers, metal detectors, ATP testing
equipment, and food processing equipment. Experience: Previous
experience in food industry and quality assurance strongly
preferred. Physical Requirements: Ability to work in cold
environments ( Core Competencies: Strong mathematical, analytical,
verbal, written, interpersonal, and organizational skills; ability
to work independently and act as a liaison for supervisors. Work
Environment: Ability to thrive in a fast-paced setting with large
teams; flexibility to work weekends and holidays. LSG Sky Chefs is
an EEO and Affirmative Action Employer of
Women/Minorities/Veterans/Individuals with Disabilities.
Keywords: LSG Sky Chefs, Hialeah , Quality Assurance Coordinator- Hourly, Science, Research & Development , Hialeah, Florida
