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Fleet Supervisor

Company: HOME DEPOT USA, INC
Location: Hialeah
Posted on: September 21, 2022

Job Description:

Position Purpose:

The Fleet Supervisor will be responsible for all delivery operations from the distribution center completed by private fleet. Duties will include but are not limited to private fleet operations and maintenance, driver supervision, driver engagement, DOT and other applicable federal/state law compliance, customer delivery escalations, and measurement and reporting of delivery key performance indicators for the distribution center.

Major Tasks, Responsibilities & Key Accountabilities:

15% Delivery Options - Ensuring delivery operations are compliant with federal, state and company requirements (driver qualification files, pre/post inspections, vehicle safety, internal SOPs) and coaching associates on non-compliant activity

5% Management of financial and operations metrics - Management of financial and operations metrics

10% Managing Delivery - Managing delivery trucks and assets (truck inventory, truck maintenance, cleanliness)

60% Supervision of local delivery drivers - This will include: daily operations (daily driver start-up meetings, driver check-in process, driver ride-alongs), driver productivity, providing associate feedback and coaching, supporting daily planning activities (reviewing volume forecasts, building daily delivery routes)

10% Supporting Delivery - Supporting delivery questions from internal teams (customer service) and customers

Nature and Scope:

This Position typically reports to Fleet Manager

This Position has 15 Direct Reports

Environmental Job Requirements:
Environment:

Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
Travel:
Typically requires overnight travel 5% to 20% of the time.

Additional Environmental Job Requirements:

Travel between locations required

Standard Minimum Qualifications:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Years of Relevant Work Experience:

2 years

Certifications & Licenses:

Physical Requirements:

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Additional Qualifications:

Preferred Qualifications:

- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to draw accurate conclusions from financial documentation
- Demonstrated project management skills
- Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
- Bachelors in Transportation, Logistics, or Business Management preferred
- Experience in Transportation and Logistics Management
- Prior driving experience (non-CDL or CDL)
- Expertise in DOT regulations for commercial vehicles
- Knowledge in routing systems

Knowledge, Skills, Abilities and Competencies:

- Decision Quality
- Directs Work
- Ensures Accountability
- Optimizes Work Processes
- Plans and Aligns
- Situational Adaptability
- Balances Stakesholders
- Communicates Effectively
- Customer Focus
- Manages Conflict
- Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and responsibilities; models The Home Depot values
- Problem Solving: Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends
- Customer Driven: Creates a customer-focused environment in which excellent service is provided to all customers; sees business through the eyes of the Customer
- Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately
- Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience
- Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term
- Ground-Engaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them
- Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization
-Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and associates; takes steps to maximize development of both self and Associates
Stress Tolerance: Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions (e.g., short time frame)
- Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety standard

Keywords: HOME DEPOT USA, INC, Hialeah , Fleet Supervisor, Professions , Hialeah, Florida

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