Loss Prevention Supervisor - The Ritz-Carlton Key Biscayne, Miami - (21096696)
Company: Marriott International
Posted on: November 14, 2021
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The Ritz-Carlton Key Biscayne, Miami, located at 455 Grand Bay Dr,
Key Biscayne, FL, 33149 is currently hiring a Loss Prevention
Patrol all areas of the property; secure rooms; assist guests with
room access. Conduct emergency response drills, daily physical
hazard/safety inspections, investigations, interviews, and key
control audit. Monitor Closed Circuit Televisions and alarm
systems. Authorize, monitor, and document access to secured areas.
Assist guests/employees during emergency situations. Respond to
accidents, contact EMS or administer first aid/CPR as required.
Gather information and complete reports. Maintain confidentiality
of reports/documents, release information to authorized
individuals. Defuse disturbances in accordance with company
policies and procedures. Resolve safety hazard situations. Handle
all interruptions and complaints. Escort unwelcome persons from the
property. Ensure compliance with alcoholic beverage control laws.
Call for assistance using proper code responses. Provide proper
paperwork to employees.
Assist management in training, motivating and coaching employees;
serve as a role model and first point of contact of the Guarantee
of Fair Treatment/Open Door Policy process. Follow all company
policies and procedures; report accidents, injuries, and unsafe
work conditions to manager; complete safety training and
certifications; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address
guests service needs; thank guests with genuine appreciation. Speak
with others using clear and professional language; prepare and
review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain
positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of
other employees. Ensure adherence to quality expectations and
standards. In addition, some states may have additional
licensing/registration requirements to be considered for this
position. Read and visually verify information in a variety of
formats (e.g., small print). Visually inspect tools, equipment, or
machines (e.g., to identify defects). Enter and locate work-related
information using computers and/or point of sale systems. Move at a
speed required to respond to work situations (e.g., run, walk,
jog). Stand, sit, or walk for an extended period of time or for an
entire work shift. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 50 pounds without assistance and
objects weighing in excess of 75 pounds with assistance. Grasp,
turn, and manipulate objects of varying size and weight, requiring
fine motor skills and hand-eye coordination. Move through narrow,
confined, or elevated spaces. Move over sloping, uneven, or
slippery surfaces as well as up and down stairs and/or service
ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Perform other reasonable job
duties as requested by Supervisors.
Apply now at :
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people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Hialeah , Loss Prevention Supervisor - The Ritz-Carlton Key Biscayne, Miami - (21096696), Professions , Hialeah, Florida
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