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Front Desk Coordinator

Company: TUUCI
Location: Hialeah
Posted on: May 23, 2023

Job Description:

Position Summary: The Front Desk Coordinator is a member of Tuuci's fast-paced Human Resources department. The main goal of this role is to provide excellent and effective customer service to all internal and external Tuuci contacts at the front desk along with general administrative support to the People Operations side of the business. Being flexible enough to pick up added tasks and the ability to provide timely assistance without compromising accuracy are key attributes needed to be a successful FDC. In addition, this role is very visible internally and externally, making the ideal candidate someone who has the desire and ability to build relationships with a variety of personalities, has excellent verbal and written communication skills and possesses an ability to use independent judgement in prioritizing and carrying out tasks.

Reporting Relationships: The Front Desk Coordinator will report to the Director of People Operations.

Essential Duties and Responsibilities:

  • Provide exceptional guest service in a high traffic and high call volume office environment.
  • Follows security and safety standards at the main access point for guests by ensuring logbook is accurate, guests are authorized to tour the facility accompanied by a Tuuci employee, and visitor badges and safety glasses are distributed.
  • Maintain and co-manage inventory of office and kitchen supplies for a facility of 300+ employees.
  • Respond to internal and external HR inquiries/requests in a timely manner by finding solutions to simple questions and escalating more complex issues to the other members of the HR Team, when necessary.
  • Support the HR department with planning company events including internal event communication, vendor management, tracking details, setup on event day, etc.
  • Assists HR department with vendor management and securing on site concierge services and perks.
  • Manage highly confidential documents and matters to ensure compliance and best practices.
  • Assist HR department and the business in general with other related administrative and clerical duties such as receiving and sorting mail, photocopying, faxing, filing and collating.
  • Assist with ad-hoc HR projects. Prioritize requests from Chief People Officer.
  • Stay abreast of changes in best practices. Informs Director of People Operations of potential risks and issues that need to be addressed. Makes suggestions for change, improvement and process development, when appropriate, for the front desk.
  • Support and complete other tasks as assigned. -
    Education and Qualifications: Associate degree in business, Human Resources or relevant field is preferred. High school diploma required. One year of previous experience as a Receptionist, Administrative Assistant and/or related clerical/administrative role required.

    This will in part support the HR department therefore will be exposed to confidential information. Previous experience handling confidential information is preferred.

    Fluent in both English and Spanish preferred with the ability to communicate clearly and effectively in a business setting. Excellent follow-up, time management and communications skills are required. Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint) is strongly preferred.

    Tucci Offers:
    • Health benefits, matching 401k retirement plan, paid holidays, sick days, personal days
    • Welcoming friendly environment
    • Support for professional growth and development
    • Growth potential based on your ability to meet and exceed expectations. Company Snapshot: Headquartered in Miami, Tuuci is a global leader in premium shade products for hospitality, commercial, and residential outdoor settings. The Tuuci team includes experts in design, engineering, sales, marketing, and production. We work in a fast-paced, fun, and diverse environment where the exchange of ideas and professional growth are encouraged. Our teams strive to meet and exceed the Tuuci vision: to help people live their best life outdoors through inspiring design, enduring performance, and convivial service. Our culture supports this vision by encouraging creativity, driving excellence, and supporting personal growth and development. Tuuci is an equal opportunity employer. All applicants and employees are to be treated equally with the same rights and privileges with respect to recruiting, hiring, promotions, demotions, transfers, separations, compensation, and benefits regardless of their age, race, color, creed, religion, or ethnic origin, sex, sexual orientation, pregnancy-related status, marital status, veteran status, physical or mental disability, where the individual is otherwise qualified, or any other category protected by applicable law.

      This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. www.Tuuci.com

Keywords: TUUCI, Hialeah , Front Desk Coordinator, Other , Hialeah, Florida

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