Guest Services Representative - Miami Lakes Hotel on Main

Company: The Graham Companies
Location: Hialeah
Posted on: March 16, 2023

Job Description:

Miami Lakes Hotel is a destination designed for the business and leisure traveler alike. Our hotel is unique as we are the only full-service hotel resort in the Miami Lakes area. Located on Main Street, guests can enjoy a variety of upscale shops, a 17-Cineplex movie theater, and over a dozen restaurants all just steps away from our door.

Responsibilities:

• Individual will provide assistance to guests in a professional and friendly manner
• Responsibilities include check-in/check-out process, billing, checking registration cards for accuracy, reviewing occupancy daily, handling cash/credit/house-charge transactions answering phones in friendly/helpful manner and answering to guest needs/questions.
• Cover for Reservations Agent as needed REQUIRED EDUCATION AND EXPERIENCE
  • High School degree preferred
  • 1 year in Front Office/Reservations role in Hospitality, preferably Front Office environment
  • Opera software experience preferred, Bi-lingual (Spanish) a plus.
  • Must be computer literate Full Time schedule; flexible AM/PM shifts including weekends.
    
    Why You Should Apply -Full Time Employees Only
    • 401(k) with company match
    • Employer Funded Pension Plan
    • Personal Time Off (PTO)
    • Holiday Pay
    • Health Benefits
    • Dental Care Benefits
    • Life Insurance Benefits
    • Short & Long Term Disability
    • Legal Plan
    • Athletic Club Membership Discount
    • Positive work-life balance
    • Conveniently located in the Miami Lakes Town Center within walking distance of numerous restaurant and shops
      
      Must be able to work a flexible schedule including days and nights (6:30a to 3p or 3p to 11:30p)

Keywords: The Graham Companies, Hialeah , Guest Services Representative - Miami Lakes Hotel on Main, Other , Hialeah, Florida