Bilingual Spanish Customer Service Representative

Company: Coherent Staffing Solutions
Location: Hialeah
Posted on: March 16, 2023

Job Description:

Front desk, record keeping, customer service Standard high school diploma or GED Minimum 6 months - 2 years' experience maintaining customer accounts Ability to organize, maintain and retrieve detailed information in an efficient manner Receives, reviews, and processes applications for business tax receipts. ---Reviews supporting documentation such as certificates of use, state licenses, and all other required documents. ---Consults customers and staff from and other departments in person or over the telephone concerning procedures for obtaining a business tax receipt and information regarding city, county and state business tax receipt requirements. ---Refers customers to appropriate City, County, State, and Federal agencies for further assistance in meeting requirements for a business tax receipt. ---Verifies information provided in applications and supporting documentation through State and local databases. ---Files and maintains records. May perform other clerical duties such as sorting and mailing Business Tax Receipts. ---Performs other related work as required. Some knowledge of the provisions for business tax receipts as stipulated in Chapter 86 of the City of Hialeah Code of Ordinances. ---Some knowledge of databases such as: SunBiz and the other various State of Florida databases and City of Hialeah databases. ---Some knowledge of general record keeping practices. ---Some knowledge of computer based applications, such as Microsoft Office. ---Ability to interpret rules, regulations and policies, and to make decisions in accordance with established procedures. ---Ability to communicate effectively, both orally and in writing. ---Ability to establish and maintain effective working relationships with fellow employees, government officials and the general public. ---Ability to organize, maintain and retrieve detailed information in an efficient manner. A standard high school diploma or GED and minimum (6 months - 2 years) experience maintaining customer accounts in a customer service environment OR ---Equivalent combination of training and experience beyond a standard high school diploma or GED

Keywords: Coherent Staffing Solutions, Hialeah , Bilingual Spanish Customer Service Representative, Other , Hialeah, Florida