Guest Services Representative - Miami Lakes Hotel on Main

Company: Graham Companies
Location: Hialeah
Posted on: March 16, 2023

Job Description:

Miami Lakes Hotel is a destination designed for the business and leisure traveler alike. Our hotel is unique as we are the only full-service hotel resort in the Miami Lakes area. Located on Main Street, guests can enjoy a variety of upscale shops, a 17-Cineplex movie theater, and over a dozen restaurants all just steps away from our door. Responsibilities: * Individual will provide assistance to guests in a professional and friendly manner * Responsibilities include check-in/check-out process, billing, checking registration cards for accuracy, reviewing occupancy daily, handling cash/credit/house-charge transactions answering phones in friendly/helpful manner and answering to guest needs/questions. * Cover for Reservations Agent as needed REQUIRED EDUCATION AND EXPERIENCE * High School degree preferred * 1 year in Front Office/Reservations role in Hospitality, preferably Front Office environment * Opera software experience preferred, Bi-lingual (Spanish) a plus. * Must be computer literate Full Time schedule; flexible AM/PM shifts including weekends. Why You Should Apply -Full Time Employees Only * 401(k) with company match * Employer Funded Pension Plan * Personal Time Off (PTO) * Holiday Pay * Health Benefits * Dental Care Benefits * Life Insurance Benefits * Short & Long Term Disability * Legal Plan * Athletic Club Membership Discount * Positive work-life balance * Conveniently located in the Miami Lakes Town Center within walking distance of numerous restaurant and shops Must be able to work a flexible schedule including days and nights (6:30a to 3p or 3p to 11:30p)

Keywords: Graham Companies, Hialeah , Guest Services Representative - Miami Lakes Hotel on Main, Other , Hialeah, Florida