Guest Relations Associate

Company: SWM Analytics
Location: Hialeah
Posted on: September 25, 2022

Job Description:

Job DescriptionGuest Relations AssociateGuest Relations Associate Responsibilities

• Opening Or Close –
  • manage team members in preparing onsite presentations
  • Guest greetings and sales support –
    • Acquire and maintain a network of guests to identify new sales leads. Communicate with customers and leads to identify and understand their needs. Align value propositions with customer pain points to sell products/services. Demonstrate the functions and uses of the products or services to customers.
    • Ensure satisfactory experience among guests and team members –
      • Respond to and fix issues that arise throughout the sales cycle. Stay in constant contact with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
      • Sales Reporting –
        • Maintain daily reports of sales activities, including calls, orders, sales, lost business, and any other issues. Provide periodic territory sales forecasts as requested.
        • Membership Services Management –
          • Provide quality follow-ups for premium account holdersGuest Relations Associate Requirements
            • 1-2 years of work experience in customer service/hospitality
            • Excellent interpersonal and customer service skills
            • Proven organizational skills and demonstrable attention to detail
            • Strong analytical and problem-solving skills
            • Ability to function well in fast-paced environments
            • Proficient with Microsoft Office SuiteIf you feel that you may be a good fit, please submit an application while the vacancy is still available! Thank you for your time. Good luck.Powered by JazzHRBt8ZWThOvc

Keywords: SWM Analytics, Hialeah , Guest Relations Associate, Other , Hialeah, Florida