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Cabin Crew Attendant

Location: Hialeah
Posted on: November 22, 2021

Job Description:

Position Overview:

Cabin Crew Members are responsible for the cleaning and preparation of guest cabins and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Major Duties & Responsibilities:

-Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning guest cabins.
-Cleans and wipes windows, doors, walls, closets and fixtures in cabins to maintain a clean, presentable and attractive facility always. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls to have clean and sanitary guest and public restrooms.
-Replaces towels, soaps and all cabin amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
-Washes all hard floor areas (linoleum, tile, etc.) by hand and tools provided to remove dirt and soiled areas.
-Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
-Strips bed of all linen and remakes with fresh linen, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
-Lifts mattresses to check for soil between mattresses and under bed.
-Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest cabin supplies such as hangers, extra blankets and pillows.
-Vacuums rooms, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture to vacuum entire area of carpet including underneath furniture and hard to reach areas.
-Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
-Inspects all cabins equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all cabin status and cabin maintenance deficiencies, in writing, to the Director and Assistant Director of cabin crew for prompt repair/resolution.
-Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
-Maintains a friendly, cheerful and courteous demeanor always.
-Performs other duties as assigned, requested or deemed necessary by management.
-Approaches all encounters with guests and crew members in an attentive, friendly, courteous and service-oriented manner.
-Complies with all company safety and risk management policies and procedures.
-Reports all accidents and injuries in a timely manner.
-Participates in regular safety meetings, safety training and hazard assessments. Attends training programs (classroom and virtual) as designated.
-Attends daily pre-shift meetings and monthly departmental meetings.
-Job duties descriptions will follow the terms as set out in the attached documents.
-Completes all other miscellaneous tasks assigned by Director of Cabin Crew.

Keywords: YOTEL/YOTELPAD Miami, Hialeah , Cabin Crew Attendant, Other , Hialeah, Florida

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