(CSSNA) Service Administrator

Company: Robert Half Office Team
Location: Hialeah
Posted on: November 17, 2021

Job Description:

Description Are you looking for work via Robert Half? You might be interested in this Customer Service Representative position in a dynamic, rapidly-changing call center. Articulate, highly-skilled Customer Service Representatives will be preferred in this position focused on building solid customer relationships. This Customer Service Representative opportunity is located in Hialeah, Florida, and is a long-term contract / temporary engagement.
Key responsibilities
- Field and send out send written business correspondence
- Provide accurate, friendly customer service in a timely fashion
- May support business development and client referral goals by actively cross-selling and referring customers
- Manage incoming telephone calls Requirements - Ability to simplify complex problems and build solutions
- Basic knowledge in computer software programs and office equipment
- No stranger to performing extensive research to resolve complex customer inquiries
- Strong communication and interpersonal skills (verbal, written, and listening)
- Strong customer service and office administrative skills
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Demonstrated talents in communicating and interacting with clients/customers, both internal and external
- Positive attitude and an engaging businesslike approach
- Microsoft Office experience preferred
- Solid understanding of navigating basic office equipment and protocols
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.
2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use () .

Keywords: Robert Half Office Team, Hialeah , (CSSNA) Service Administrator, Other , Hialeah, Florida