Mobile Expert - Retail Sales, Bilingual - Spanish

Company: T-Mobile
Location: Hialeah
Posted on: November 14, 2021

Job Description:

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. Here at T-Mobile, we do things differently. We put people first, treat them right, and change the rules in their favor. When you go All IN as a Mobile Expert at T-Mobile, you're brought into the fold with a team of hardworking, dedicated people behind you every step of the way. Why? Because we care about our people, and we believe that when one person succeeds, we all succeed. That dedicated, go-the-extra-mile mentality is rooted deep within our culture and it's how we've earned a place in our customer's hearts. Here, you're more than a salesperson. You're a customer advocate, ready to go-to-bat on their behalf, bringing passion, insight, know-how, and follow through to every interaction. You're a technology enthusiast, thrive in a fast-paced environment, and are ready to immerse yourself in connecting customers to their world, in the way that makes the most sense for them. It's an extremely big responsibility, but the reward is even bigger. Are you ready to join the revolution? Good, because WE. WON'T. STOP. * At least 18 years of age * Legally authorized to work in the United States * High School Diploma or GED * Bilingual: Fluent in English and Spanish The experience you'll bring.6 months of customer service and/or sales experience, retail environment preferredAvailable to work a varied schedule including nights, weekends, and holidaysCompetitive drive and confidence to succeed in a fast-paced sales environmentEffective at balancing customer experience and performance goals What's in it for you: Competitive base pay, plus commissionsBenefits for part-time and full-time employeesMedical, dental and vision benefitsMatching 401(k)An annual Employee Stock Grant and a purchase plan for grabbing TMUS stock at a discountGenerous paid time-off programsPhone service discountsEducation reimbursementSerious growth potential for your career This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today! Go All IN to support the team, keep the store looking its best, and make sure your knowledge is up to date on the latest and greatest products and services.Approach all customer interactions with a people-first demeanor, giving the customer's needs and concerns priority with patience, empathy, and integrity.Serving and selling to our customers while building loyalty.Personalize your interactions, ask questions, listen, and make things right to build world-class experiences your customers love.Determine when next level customer advocacy is a must and owning the experience by going above and beyond, crafting those tug-on-your-heart-strings interactions, that build customer dedication and customer happinessMeet customers where they're at in their purchasing journey, whether they're just exploring, ready to purchase, or picking up where they left off online, through Customer Care, or in-store.Help customers experience your store by getting side-by-side, exploring products through hands-on demonstrations, and discovering what solution works best for them.Guide your customers through their purchasing experience through significant interactions, thoughtful questions, insightful answers, and sharing your expertise.Be sure your customers have what they need to stay connected.Meet and/or exceed defined, monthly success measurements and complete assigned training on time. Equal Employment Opportunity We take equal opportunity seriously-by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Keywords: T-Mobile, Hialeah , Mobile Expert - Retail Sales, Bilingual - Spanish, Other , Hialeah, Florida