Bodily Injury Liability Claims Adjuster

Company: Assurant
Location: Hialeah
Posted on: October 13, 2021

Job Description:

We are a proven provider of specialty insurance products and services looking for Inside Bodily Injury Liability Adjusters who are ready to step into our fast-paced energetic environment and drive results while providing exceptional customer service.   We are looking for individuals interested in learning our business, growing their expertise, and becoming a future leader. 

As an experienced Bodily Injury Liability Claims Adjuster, you will review injury claim information, complete the investigation, and resolve the claim.  This requires strong organizational abilities and empathetic interpersonal skills.   You will also be responsible for on-going communication and for providing status updates to the insured and others associated with the claim activity.  

Senior Bodily Injury Claims Adjusters take a leadership role in sharing their knowledge and experience and help mentor other Adjusters.  Successful candidates will be self-motivated and be able to learn and adapt quickly to Assurant policies and procedures.  They will be computer literate and comfortable working in a paperless environment.  In addition, they will enjoy working with customers, be effective at listening and communicating, and have confidence in resolving issues and negotiating fair settlements.  

Assurant values a diverse workforce where employees are treated with respect, are encouraged to contribute, and have the opportunity for career growth.  We offer company-subsidized group benefit plans (including health insurance eligibility on the first day of employment), discounted stock purchase plan, tuition reimbursement, and many additional benefits. 

Special Considerations:

May require working overtime and/or weekend hours.

An Adjuster’s license is required for states in which the Claims Adjuster performs their job.  If you do not currently possess the appropriate license(s), Assurant will assist you in obtaining the license within a specified timeframe and cover any related expenses. 

Primary Job Accountabilities/ Responsibilities:

Investigate and adjust claims according to applicable laws and policy provisions. 

• Conduct claim investigations including but not limited to recorded statements, securing public records, and analyzing report findings.

• Examine claim forms and other records to confirm coverage for loss or damage.

• Review and audit estimates received and settle claims within prescribed limits of authority. 

• Issue payments or deny claim in a timely manner in accordance with policy conditions.

• Effectively negotiate settlements with claimants or their representatives.

• Recognize and document subrogation and salvage opportunities and refer accordingly.

• May be given the more challenging and complex claim activity. 

Build and maintain effective internal and external working relationships.   Collaborate with internal support teams and management as appropriate.

• Effectively collaborate with various departments and levels in the organization.

• Maintain industry knowledge and operational skills and attend workshops, seminars, and other training sessions as appropriate.

• Handle other duties and projects as requested based on business needs

Basic Qualifications

• High school diploma or GED

• Five years of bodily injury liability claims handling experience

• Demonstrated proficiency with Microsoft Office and the ability to navigate and enter data on multiple screens

Preferred Qualifications:

• Bachelor’s degree highly preferred

• Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers.

• Proven ability to work independently with minimal supervision to manage schedules and meet deadlines  

• Ability to type a minimum of 40 wpm

• Strong listening, problem solving, and negotiating skills

• Strong analytical skills

• Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment

• Detail oriented with a commitment to excellence

Assurant is a global provider of lifestyle and housing solutions that help leading brands grow revenue, manage risk and deliver a great experience for their customers. We protect, connect, and support over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 300, with decades of experience in the industries we serve.

For more information, please visit https://www.assurant.com/

Assurant is committed to providing a competitive rewards package which goes beyond the value of your paycheck. We offer an array of market-competitive benefits and resources to support your physical, emotional, financial, and social wellbeing goals. These include programs to help you invest in your financial future such as savings programs, as well as competitive health and wellbeing benefits to support you and your family.

Health Coverage Starting Day One: We offer competitive health and wellbeing benefits to support you and your family. You can choose from a range of health and dental plan options, as well as health plan accounts.

Disability and Life Insurance: We provide short- and long-term disability insurance, life and accidental death and dismemberment insurance.

Retirement: Assurant offers retirement savings plans globally. U.S. based employees are offered a 401(k) plan in which Assurant matches 100% of every dollar contributed, up to 6 percent of eligible pay.

Employee Stock Purchase Plan: Assurant’s Employee Stock Purchase Plan (ESPP) allows employees to purchase shares of Assurant, Inc. stock at a 10 percent discount with funds contributed through after-tax payroll deductions.

Career Development: Assurant offers a variety of internal courses, workshops, special projects, coaching and mentoring programs. Tuition reimbursement and other professional enrichment opportunities are also available to encourage continuous learning.

Work-Life Balance: We strive to provide a work environment that encourages work/life balance. Options depend on job responsibilities and may include flexible work schedules, telework, paid time off and part-time employment.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state or local law.

Keywords: Assurant, Hialeah , Bodily Injury Liability Claims Adjuster, Other , Hialeah, Florida