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Wire Transfer Investigation Specialist Temporary

Company: Amerant Bank
Location: Hialeah
Posted on: June 9, 2021

Job Description:

The Wire Transfer Investigation Specialist-Dodd Frank position is responsible for the on-going monitoring of the Dodd-Frank/Regulation E. They will also certify that the Wire Department is compliant at all times with Dodd-Frank/Regulation E requirements. They will make sure claims handling and disclosure requirements are properly monitored as well as per agreed SLA's . This is a two - three month temporary assignment. Duties and responsibilities include:Responsible for Wire Transfers Dodd-Frank claims ensuring compliance with Regulation E at all times.Responsible for providing accurate and timely Dodd-Frank disclosures for all applicable manual Wires. Review and analyze discrepancies reported by banks and by our customers related to payments that have not been credited to final beneficiariesProvide prompt and immediate support when there are cases that require urgent contact with banks where funds have been sent and need to be recalled or an urgent confirmation is needed, by sending swift messages, service messages or calling the banks directlyHandle all other type of Claims and Requests (non-Dodd Frank) submitted by our customers, ensuring they are handled on a timely basis in accordance with SLAsMonitor and oversee that all Swift and Service Messages received from other banks are handled promptlyEnsure wire transfers are returned promptly once requested by customers or they are identified as not applicable to any account held at Amerant BankParticipate in any projects related to the Wire Transfer Dept. as neededPerform other duties assigned by SupervisorMaintain contact with Account Officers and employees of the bank, including the Call Center in relation to Claims and or Requests openedStay abreast of changes to federal regulations that might directly affect the loan operations area.Recommend to immediate supervisor, policies and procedures changes needed to maintain a streamlined and secured process.Identify and report to immediate supervisor any current or prospective risks to earnings or capital arising from violations of, or nonconformance with laws, rules, regulations, prescribed practices, internal policies and procedures or ethical standards.Minimum Education and/or Certifications Requirements:Associates Degree as well as vocational training in Wire Transfer processes required.Bachelor's degree preferred, or comparable experience in lieu of educationMinimum Work Experience Requirements: 3+ years' experience working in a Wire Transfer Investigation DepartmentTechnical and/or Other Essential Knowledge: Strong knowledge in the Wire Transfer investigation arenaAS/400 experience Proficiency using Microsoft Office 365 products including MS Word, MS Visio, MS Excel, MS Teams, and MS PowerPoint Associated topics: auto, automobile, claim examiner, claim investigator, damage, insurance adjuster, insurance examiner, investigate, liability adjuster, title examiner

Keywords: Amerant Bank, Hialeah , Wire Transfer Investigation Specialist Temporary, Other , Hialeah, Florida

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