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HR Generalist

Company: Aerotek
Location: Hialeah
Posted on: May 3, 2021

Job Description:

**A well known and reputable Manufacture is looking to hire a temporary HR Generalist for 3 months.**

**Description:**

Assist clients by answering phones and emails in accordance with Customer Service Standards

Assist clients with general product questions

Provide installation and operating instructions, assist client in trouble shooting with product in the field that is not operating properly.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Assessing and filing warranty claims. Providing an assistance needed to expedite resolution for the client and claim fulfillment.

Open cases in our client maintenance software regarding service or product issues, monitor, updates and close cases in a timely manner in accordance with standards.

Assist clients with inquiries and changes regarding open orders in the system (such as lead time and status updates).

Updates open orders in our ERP system as requested by client, such as delivery dates or specifications and addresses.

Providing clients with freight quotes as needed.

o Provides timely feedback to the QC and Engineering departments regarding service failures, product failures or customer concerns.

Partners with engineering on complex issues to obtain a solution for the client and insures the solution is quickly and effectively executed

Partners with the sales department in assessing and processing returns.

Process credit memos, returns and check requests related to order issues as needed. Assists accounting with billing discrepancies.

Assist the sales, accounting and shipping departments, as needed, in problem resolution of issues related to orders.

**Qualifications:**

+ Minimum of 2 years of Human Resource experience

+ Minimum of a High School Diploma or equivalent

**_Interviewing immediately!_**

**About Aerotek:**

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Hialeah , HR Generalist, Other , Hialeah, Florida

Click here to apply!

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