Protective Service Officer

As Mount Sinai grows, so does our legacy of caring

Located in the heart of Miami Beach, overlooking the breathtaking intracoastal waterway, Mount Sinai Medical Center is dedicated to providing exceptional health care to our diverse community enhanced through innovation, technology, teaching, and research.

Mount Sinai is South Florida's largest private independent not-for-profit hospital with 672 beds, and a tight-knit community of more than 4,000 employees and 500 volunteers

We provide world-class care:

* The only hospital in Miami-Dade to be named one of the nation's 100 Top Hospitals by IBM Watson Health * A pioneer in innovative medical research in areas such as cardiology, cancer, memory disorders and pulmonary diseases * The BEST cardiac surgery survival rate in Florida * A new seven-story Surgical Tower with 154 all-private rooms and patient centered technology promotes an exceptional patient experience

Position Responsibilities:

* In an assigned area(s) patrols the buildings and grounds observing for persons or conditions which could adversely affect the security and safety of the Medical Center. * Monitor and authorize entrance and departure of employees visitors and other persons to guard against theft and maintain * Locates and reports hazardous conditions and illegal activities as observed or documented. * Enforces hospital policy during any incidents using efficient and courteous procedures. * Handles incident situations per MSMC and departmental policy utilizing resources as appropriate or necessary. * Warn persons of rule infractions or violations and apprehend or evict violators from premises using force when necessary. * Maintains a basic understanding of alarm technology as required. * Responds to alarms and dispatched calls; decides what actions to take based on situation facts known and position limitations. * Understands the capabilities of and maintains proficiency in the use of all safety equipment and protective garments on campus. * Prepares accurate reports of such incidents as observed. * Controls situations. Courteously controls subjects and witnesses and protects the scene and any physical evidence as observed by the discipline and the supervisor. * Conducts interviews. Identifies and obtains statements from all persons having knowledge of the subject of investigation as evidenced by a complete and accurate report. * Records Evidence. Identifies gathers or photographs all physical evidence regarding the subject of the investigation as observed by supervisors or the respective documentation. * Provides testimony regarding incidents investigated in the course of duty as needed. * Assists the safety officer in identifying and resolving actual or potential safety hazards. * Assists the Security Director in identifying and resolving potential or actual security vulnerabilities. * Staffs Security Post as required under supervision. * Responds to incidents as dispatched and as reflected in log entries * Follows directives regarding details or functions per supervisor instructions. * Acts as member of hazardous material spill team following provided training. * Adheres to Customer Service Standards as defined by the Security and Safety Department. * Remains familiar with and adheres to MSMC and Security Department regulations policies procedures and guidelines as observed.

Qualifications:

1+ Year of previous security experience prior experience in law enforcement / military preferredHigh school diploma requiredSecurity License preferredCrisis Prevention Intervention training within first 4 months of employment.Possession of a valid Florida Driver's license with a "good" driving history (i.e. no D.U.I. or felony traffic violations) and no more than 4 points.

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes: Health benefitsLife insuranceLong-term disability coverageHealthcare spending accountsRetirement planPaid time offTuition reimbursementEmployee assistance programWellness programOn-site childcare & Mater School grades K-3On-site housing for selected positions and more!

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