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Field Service Engineer

Company: Kforce Technology
Location: Hialeah
Posted on: January 15, 2022

Job Description:

RESPONSIBILITIES:Kforce has a client in search of a Field Service Engineer in Hialeah, FL. We are open to entry level candidates without experience that have a degree and are excited to get into the digital print industry! Key Tasks: The Large Format Printing Field Service Engineer will perform on-site installations, break fix, customer training, and configuration of Company Large Format printing equipment Diagnose and resolve problems related to hardware, software, and workflow on customer sites Perform on-site customer training for the operation and proper maintenance of Company Large Format digital printing equipment Proactively and reactively look for solutions to prevent problems from occurring at customer sites The Large Format Printing Field Service Engineer will perform machine-specific calibrations on customer sites including voltage uniformity tests, color registration and print head calibration Educate customers on proper settings, file formats, etc. in graphics software for compatibility with Company Large Format printing equipment Analyze customer workflows and advise them on improvements that can be made to increase efficiency Perform maintenance and troubleshooting on Company Large Format equipment As a Large Format Printing Field Service Engineer, you will prepare weekly reports for management regarding visits to customer sites and work performed there Job Requirements:REQUIREMENTS: Bachelor's degree in Mechanical/Electronic Engineering and/or Associate degree in a related field 2+ years of experience with digital printing equipment or in the digital printing industry High computer literacy (PC required, Macintosh a plus) Strong customer support skills, effectively dealing with conflicts Excited about technology and has the desire to learn new tasks and technologies Working knowledge of industry standard prepress/design software preferred Ability to work independently on assigned tasks Customer service oriented, punctual, and reliable Strong communication skills both verbal and written Ability to perform while under high-pressure situations Ability to manage complex customer problems Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology, Hialeah , Field Service Engineer, IT / Software / Systems , Hialeah, Florida

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