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Technical Engineer

Company: Segrera Associates
Location: Hialeah
Posted on: May 1, 2021

Job Description:

Technical EngineerLocation: Miami, FLDirect HireSalary + BenefitsMust be willing to travel to customer's offices.Overview:* Assist the Telecommunication Manager with customer support and client services. * Achieves maximum availability of our VoIP solutions through effective installation and maintenance of our solutions. * Assist network engineering staff in planning network infrastructure capacity build-out and network grooming projects. * Help implement technology solutions along with participation as a team member in Project implementations. * Compilation and analysis of Network-Based statistical data into statistical reports for capacity planning. * Ability to perform regular Network-Based Voice System Management functions. * Provides ongoing technical support for clients, to assist in resolving network-Based and standalone Voice specific problems: Handsets, peripheral, hardware, software, Call routing response time problems. * Ability to provide basic network administrative functions and application support on supported systems. * Adherence to our IT methodologies and standards i.e. project methodology and technology standards.Required Skills:* Minimum 1+ years knowledge and experience in IT hardware, Microsoft desktop software & network fundamentals.* Excellent problem solving and analytical skills.* Self-motivated with a willingness to learn and adapt to any new change or situation.* Understanding of routing, switching, security devices, etc.* Understanding of VoIP, troubleshooting voice quality issues, etc.

Keywords: Segrera Associates, Hialeah , Technical Engineer, IT / Software / Systems , Hialeah, Florida

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