Practice Supervisor - Outpatient Health Care
Company: Banyan Health Systems
Posted on: January 15, 2022
Come and join and amazing established growing healthcare
Banyan Health Systems has been serving Miami-Dade and Broward
Counties since 1970. We provide quality, individualized care to
each of our patients. Our system of integrated health services
brings together specialized psychiatric care, primary care,
pediatrics, geriatrics, and an extensive program of residential and
outpatient substance abuse & behavioral health services under one
umbrella. At Banyan Health Systems, we believe when individuals are
healthy and strong, our communities are better for it.
We are currently looking for individuals who share our mission of
integrating primary and behavioral health care while providing
access to all individuals. We focus on providing quality and
compassionate care in order to assist our patients in living their
best life. We are dedicated to the endless pursuit of excellence
and treat everyone with dignity, humanity, and respect.
If you share these beliefs and want to join us to make a
difference, please take some time to read the post below.
Assists with managing, supervising and directing all
administrative/operational components for a large psychiatric
outpatient clinic that encompasses offering and coordinate of
intake process, verification of insurance, preparation of medical
documentation, coordination of care and referrals for clients,
among other functions. -This position helps oversee all operations
and processes related to employees, client care, access, customer
flow, scheduling, financial services (collecting fees), utilization
and quality control and enhancement of sustainable customer
service. -Works in partnership with Clinical Directors of adult
programs including Primary Health Clinic.
Coordinate all daily activities of the clinic and set appropriate
goals for the clinic. -Communicate clinic goals to ancillary staff
(CSRs, AA) and ensure that they have the tools and means necessary
to achieve them.
Provide excellent customer services to clients, attending their
complaints, demands or questions by seeking proper resolution.
Supervise the clinic's staff daily ( providing coaching as needed,
control attendance and punctuality, distribute daily work
Overall coordinates (supervises) medical appointments by working
along with the physicians on their schedules.
Assist in hiring new employees for the program and coordinate
subsequent training and orientation programs. Conduct employee
performance evaluations for supervised staff. -Follow-up to ensure
that appropriate actions are taken following the review.
Assure an efficient operation of the clinic by directing CSRs and
AAs on performance and related problems and assigning daily work
which includes verification of insurance, preparation of clinical
documentation, distributing and prioritizing work as needed,
medical assistant duties, etc.
Coordinates services (referrals, continuity of care) between the
different programs along with the Healthcare Navigator. Work in
coordination of care with Clinical Directors of other programs as
Control and reports productivity on a regular basis.
Work on reports like no show list, cases pending MTP/TOR, cases
still opened after 120 days of no show lists and implements sound
resolution to findings.
Complete incident reports as required and sent them to QI on a
Review and request departmental supply requisitions. -Track and
analyze clinical staff expenses.
Participate in required meetings and professional development
activities and maintain professional affiliations. -Attend
conferences and workshops.
EDUCATION AND/OR EXPERIENCE:
- - - - - - - - -Bachelor's degree preferred in a related field
- - - - - - - - -2- 5 years experience in a similar position
- - - - - - - - -Bi - lingual in English and Spanish
- - - - - - - - -Demonstrated computer proficiency to include
strong knowledge of Microsoft office
Keywords: Banyan Health Systems, Hialeah , Practice Supervisor - Outpatient Health Care, Healthcare , Hialeah, Florida
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