Practice Supervisor - Outpatient Health Care

Company: Banyan Health Systems
Location: Hialeah
Posted on: January 15, 2022

Job Description:

Come and join and amazing established growing healthcare company!

Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it.

We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect.

If you share these beliefs and want to join us to make a difference, please take some time to read the post below.

SUMMARY

Assists with managing, supervising and directing all administrative/operational components for a large psychiatric outpatient clinic that encompasses offering and coordinate of intake process, verification of insurance, preparation of medical documentation, coordination of care and referrals for clients, among other functions. -This position helps oversee all operations and processes related to employees, client care, access, customer flow, scheduling, financial services (collecting fees), utilization and quality control and enhancement of sustainable customer service. -Works in partnership with Clinical Directors of adult programs including Primary Health Clinic.

ESSENTIAL FUNCTIONS:

Coordinate all daily activities of the clinic and set appropriate goals for the clinic. -Communicate clinic goals to ancillary staff (CSRs, AA) and ensure that they have the tools and means necessary to achieve them.

Provide excellent customer services to clients, attending their complaints, demands or questions by seeking proper resolution.

Supervise the clinic's staff daily ( providing coaching as needed, control attendance and punctuality, distribute daily work load).

Overall coordinates (supervises) medical appointments by working along with the physicians on their schedules.

Assist in hiring new employees for the program and coordinate subsequent training and orientation programs. Conduct employee performance evaluations for supervised staff. -Follow-up to ensure that appropriate actions are taken following the review.

Assure an efficient operation of the clinic by directing CSRs and AAs on performance and related problems and assigning daily work which includes verification of insurance, preparation of clinical documentation, distributing and prioritizing work as needed, medical assistant duties, etc.

Coordinates services (referrals, continuity of care) between the different programs along with the Healthcare Navigator. Work in coordination of care with Clinical Directors of other programs as required.

Control and reports productivity on a regular basis.

Work on reports like no show list, cases pending MTP/TOR, cases still opened after 120 days of no show lists and implements sound resolution to findings.

Complete incident reports as required and sent them to QI on a timely fashion.

Review and request departmental supply requisitions. -Track and analyze clinical staff expenses.

Participate in required meetings and professional development activities and maintain professional affiliations. -Attend conferences and workshops.

EDUCATION AND/OR EXPERIENCE:
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- - - - - - - - -Bachelor's degree preferred in a related field
- - - - - - - - -2- 5 years experience in a similar position
- - - - - - - - -Bi - lingual in English and Spanish
- - - - - - - - -Demonstrated computer proficiency to include strong knowledge of Microsoft office

Keywords: Banyan Health Systems, Hialeah , Practice Supervisor - Outpatient Health Care, Healthcare , Hialeah, Florida