Supervisor, Case Management - Remote/Field

Company: Sunshine State Health Plan
Location: Hialeah
Posted on: May 27, 2023

Job Description:

You could be the one who changes everything for our 26 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Supervise the day to day operations of the case management function. Communicate with departmental and plan administrative staff to facilitate daily department functions.

This is a remote position, with some travel required within the state of Florida. Candidates must reside within FL and must be willing to travel to be considered for this role.

Must have a minimum of 3 years of management/supervisory experience in the health care field and at least 2 years of pediatric experience.Assure compliance with established referral, pre-certification and authorization policies, procedures and processes by related Medical Services staff.

Assure compliance with established onsite and concurrent review, case management, referral, pre-certification and authorization policies, procedures and processes.

Assure compliance with emergency management policies, procedures and processes.

Facilitate on-going communication between case management staff, utilization management staff and contracted providers.

Assist with the implementation of policies and procedures regarding medical case management.

Maintain compliance with federal and state regulations and contractual agreements.

Coordinate and communicate medical service functions with other departmental functions.

Act as medical resource for appeals function.

Assist Medical Services staff with computer systems issues related to case management.

Conduct telephonic review of cases with doctors, hospitals, and other providers.

Compile and review multiple reports for statistical and financial tracking purposes to identify case management trends and assist in financial forecasting.Education/Experience: 3+ years of nursing experience in an acute care setting particularly in a medical/surgical, pediatrics, or obstetrics environment. 1+ year of case and/or utilization management experience. Working knowledge of a specialized or technical field such as clinical nursing, case and/or utilization management. Previous experience as a lead in a functional area or managing cross functional teams on large scale projects. Data management experience preferred.License/Certification: Valid driver's license. Current state's RN license.For Florida plan only: RN, LCSW, LCMHC or other Clinical Mental Health Professional license required.Employees supporting Florida's Children's Medical Services (CMS) must have a minimum of 3 years of management/supervisory experience in the health care field and at least 2 years of pediatric experience.Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Keywords: Sunshine State Health Plan, Hialeah , Supervisor, Case Management - Remote/Field, Executive , Hialeah, Florida