2022 University Graduate - Analyst, Order Management
Company: Adobe
Location: Hialeah
Posted on: August 5, 2022
Job Description:
OUR COMPANYChanging the world through digital experiences is
what Adobe's all about. We give everyone-from emerging artists to
global brands-everything they need to design and deliver
exceptional digital experiences! We're passionate about empowering
people to create beautiful and powerful images, videos, and apps,
and transform how companies interact with customers across every
screen.We're on a mission to hire the very best and are committed
to creating exceptional employee experiences where everyone is
respected and has access to equal opportunity. We realize that new
ideas can come from everywhere in the organization, and we know the
next big idea could be yours!THE CHALLENGEOrder Management serves
as a core business partner within the finance organization focused
on the analysis of data from several sources and the development of
scalable solutions to ensure accurate booking and reporting of
revenue. We provide world-class support to our customers through
collaboration across the organization. Our team promotes a dynamic
culture, fostering personal growth and career development.WHAT
YOU'LL DO
- Understand multiple go-to market models supporting Digital
Experience solution offerings - such as on-demand subscription,
licensing (perpetualand term), maintenance and support, managed
services and professional services.
- Utilize Salesforce and SAP (ECC, CC, and CI) to book enterprise
opportunities and contracts for accurate downstream invoicing and
revenue recognition using manual and semi-automated documented
processes.
- Actively review sales pipeline and corresponding deal
information to anticipate potential booking issues or negative
customer experience impact; and work to resolve during the deal
negotiation process.
- Interpret and validate an enterprise "deal" (using contracts,
purchase order and approval documentation) to ensure accurate
recording of revenue (booking, provisioning, invoicing).
- Conduct weekly reconciliations and other oversight activity to
ensure accurate revenue booking/recording using Alteryx, SQL, Excel
and Tableau reports.
- Engage with various business partners by resolving issues
raised by customers related to the Order Management process.
- Partner with the department's global teams focused on data
management, innovation, integration (acquisitions), and enablement,
to find opportunities to drive efficiencies through streamlining
processes and system improvements.
- Work cross-functionally with multiple internal Adobe
Departments (Deal Desk, Revenue Assurance, Credit, Legal, Customer
Success Management, Sales, Product Delivery (Provisioning),
Professional Services, Tax, Sales Finance).
- Support increased workload and additional hours when required
(i.emonth/quarter-end).WHAT YOU NEED TO SUCCEED
- Meticulous, committed, adaptable, inquisitive, creative,
respectful, collaborative and confident.
- Demonstrate 'critical thinking':i.eto analyze complex deal
issues, make decisions and solve problem self-sufficiently, without
requiring ongoing direction setting.
- Excellent interpersonal andcustomer orientedcommunication
skills.
- Able to prioritize workloads and effectively demonstrate time
management.
- Bachelor's degree or equivalent in a numerate or business
field.
- Order Management (or similar) experience in Software/services
sector.
- Knowledge of revenue recognition rules/requirements related to
software/services.
- Familiarity with SQL, Alteryx and/or Salesforce reporting.
- A proven track record to build strong and positive
relationships with business partners across the organization.
- Understanding of operational quote to cash business
processes.
- Exposure to contract negotiation/drafting, including legal and
financial Governance.
Keywords: Adobe, Hialeah , 2022 University Graduate - Analyst, Order Management, Executive , Hialeah, Florida
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