Company: LEFORT America
Posted on: October 17, 2020
LEFORT, a family-owned and operated company, is a leading
manufacturer of high-quality scrap metal recycling equipment.
(Balers, Shears & Shredders) For over 70 years, LEFORT has built
its machines, driven by a passion passed down from generation to
generation and utilizing the most efficient technology and
knowledge acquired throughout its history. LEFORT is an ISO 9001
certified company. This certification testifies to the continuous
optimization, performance and quality approach in which LEFORT has
been involved for many years. With a wide product line available on
the market, LEFORT can accommodate any operation from the small to
the largest scrap yard facilities, with an industry-leading product
that will help bring success and growth to their business.
Currently, we are seeking a Service Manager for our Ft. Lauderdale
location. The ideal candidate will have a minimum of 5 years
experience in heavy equipment product support or similar functions
as well as a strong background in hydraulics, and electrical
controls. Experience with balers and shears is beneficial. We are
seeking an individual who is committed to safety and customer
service. A highly motivated, team oriented candidate with excellent
organizational, communication (both written and verbal) and strong
team building skills will be our next Service Manager.
Experience/Qualifications: -3+ Years of hydraulic engineering
experience or 5+ years of field experience with shears and balers.
-Working knowledge and/or experience in electrical systems.
-Hands-on mechanical skills/experience. -Solid ability to
communicate with internal and external customers. -Strong ability
to identify, analyze, and solve problems -Ability to communicate
effectively(oral & written) -Team oriented -Self-motivated -Ability
and desire to travel domestically and internationally Key Focus:
-Provide ongoing technical support to our dealers and customers.
-Become the LEFORT America expert for our machines, with dealers
and customers. -Work closely with dealers to provide guidance to
their technicians as needed (commissioning new machine, problem
solve issues over the phone as well as on-site, ordering and
stocking of parts etc) -Work closely with LEFORT Belgium to be
knowledgeable on the current service requirements, parts issues,
and warranty claims. -Provide regular feedback to LEFORT Belgium on
the machine status, field concerns. Daily Responsibilities:
-Reviewing dealer service reports, warranty claims, inspection.
-Responsible for managing all product support activities throughout
North, Central and South America -Set-up dealer procedures for
repairs, warranty, inspections, parts ordering. -Managing LEFORT
Field Technician and dealer's parts and service needs. -Training
with Dealer Service Technicians and parts staff. -Assist
technicians with diagnoses, and plan & schedule repairs of machines
-Liaise with the general manager, factory product support personnel
as needed -Build and grow the mobile maintenance department
-Prepare weekly, monthly, annual reports and other reports as
required Requirements -Able to manage and supervise technicians and
parts supply/logistics personnel -Microsoft Office experience
(Excel, Word, PPT) -Ability to perform other functions as necessary
-Passport required. Must be able to travel internationally on
occasion -Bilingual (Spanish) preferred What we have to offer: 6
Paid holidays Closed Christmas " New Years. Vacation / PTO " 5/5
Medical and dental insurance available " Company pays 60% for
employees medical insurance. (plan to contribute more in the
future). A small, growing company with a family feel Travel
occasionally, sometimes internationally (US, Canada, Mexico,
Belgium primarily) Job Type: Full-time
Keywords: LEFORT America, Hialeah , Service Manager, Executive , Hialeah, Florida
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