Solutions Engineer Academy - College Connect, July 2022 - Nationwide
Posted on: June 19, 2022
Lumen is guided by our belief that humanity is at its best when
technology advances the way we live and work. With 450,000 route
fiber miles serving customers in more than 60 countries, we deliver
the fastest, most secure global platform for applications and data
to help businesses, government and communities deliver amazing
experiences. Learn more about Lumen's network, edge cloud, security
and communication and collaboration solutions and our purpose to
further human progress through technology at news.lumen.com,
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Do you thrive on making connects but also have a passion for
technology? Start an AMAZING career with Lumen by joining our July
2022 Solutions Engineer Academy, a College Connect sales
development program. - -Be a part of our sales team eco-system,
transforming industries across the globe and changing the world one
connection at a time. - As a technology sales professional, on the
Solutions Engineering team at Lumen, you will assist companies to
capitalize on emerging applications and power the 4th Industrial
Our Solutions Engineer (SE) academy was designed to put you on a
path towards a successful career within as a solution engineer.
Beginning with 10 -weeks of immersive training & development to
build your business acumen, sales and product knowledge,
professional network, and customer-centric mindset. Upon successful
completion of the class, trainees will transition into a Solutions
Support Associate role within a major sales market and be set on a
path for career growth and success! -
**About the SE Academy Experience:**
- 3-year development program
- Initial 10 weeks of virtual immersive training, coaching, and
- TRAINING CLASS DATES: JULY 11 - SEPTEMBER 16, 2022 (VIRTUAL, WORK
- Learn technical and sales fundamentals for success from proven
- Understand Lumen's AMAZING platform and full product and
solutions portfolio to increase overall knowledge for go-to market
- Network with Sales Academy and SE class peers, sales leaders, and
business executives from all over the organization
- Upon completion of training, transition to a Solutions Support
role within a major sales market -
- Continued support, development, and coaching in the field
**THE MAIN RESPONSIBILITIES**
Work within a collaborative -team environment as part of our sales
eco-system tto develop and document customer requirements, solution
designs, service configurations, and project scopes of work in
support of the delivery of network and IT solutions to business
- Support and assist field Sales Engineering teams to identify and
develop additional revenue opportunities. -
- Provide general discovery, support, and education to customers
and internal Lumen personnel on questions or issues arising from
- Research, define, and document service change requests where
needed in support of service modification.
- Work with customer and company personnel to help identify and
define technical. problems, determine and design the solution and
assist customer in implementing the fix.
- Uncover and define customer solution and business development
strategies, including the recommendation and communication of
technology roadmaps to business customers.
- Present Lumen capabilities, solution concepts, and technology
roadmaps to both internal and external audiences in both formal and
informal business settings.
- Participate in marketing and networking events and activities
with customer technical and business contacts.
- Provide continuous feedback and recommendations to Sales
Engineering leadership on where processes, services, tools, and
capabilities can be improved or evolved to ensure ongoing
improvement in efficiency and service innovation.
**WHAT WE LOOK FOR IN A CANDIDATE**
- Bachelor's Degree required. -Business, Computer Science,
Electrical Engineering, Information Systems, Telecom, Networking,
or similar degree (preferred).
- Entry level opportunity ideal for new or recent graduates with
less than 2 years of experience.
- Basic understanding of communications, cloud, application, and
information technologies and design.
- Strong communication skills with ability to convey business and
technology concepts to a wide range of audiences and skillsets
- Comfortable speaking or presenting in an engaging manner to
groups of professionals.
- Conveys a sense of urgency, responsiveness and drives issues to
- Ability to show adaptability and resilience.
- Self-motivated, ambitious, and passionate individual, who can
define impact by examples of customer service, projects, or work
- Passion for customer service and desire to understand and
introduce new technology to customer base.
- Willingness to relocate if not located in the market area.
**Relocation assistance available for qualified candidates**
-*Authorization to work in the US; sponsorship is not available for
**WHAT TO EXPECT NEXT**
After submission of your application, you will be invited to
complete a virtual interview. - This is your opportunity to tell us
more about your experience and background, what makes you a great
fit for our Solutions Engineer Academy. - Please make sure to check
your spam folder for the invitation and complete the interview
within 5 business days. - -
When applying for a position, you may be subject to a background
screen (criminal records check, motor vehicle report, and/or drug
screen), depending on the requirements for the position.
-Job-related concerns noted in the background screen may disqualify
you from the new position or -your current role. -Background
results will be evaluated on a case-by-case basis.
We are committed to providing equal employment opportunities to all
persons regardless of race, color, ancestry, citizenship, national
origin, religion, veteran status, disability, genetic
characteristic or information, age, gender, sexual orientation,
gender identity, marital status, family status, pregnancy, or other
legally protected status (collectively, "protected statuses"). -We
do not tolerate unlawful discrimination in any employment
decisions, including recruiting, hiring, compensation, promotion,
benefits, discipline, termination, job assignments or training.
NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will
consider for employment qualified applicants with arrest and
conviction records. -
The above job definition information has been designed to indicate
the general nature and level of work performed by employees within
this classification. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job. -Job duties and responsibilities are subject to change
based on changing business needs and conditions.
This information reflects the anticipated base salary range for
this position based on current national data. Minimums and maximums
may vary based on location. Individual pay is based on skills,
experience and other relevant factors.
This position is eligible for either short-term incentives or sales
compensation. Director and VP positions also are eligible for
long-term incentive. To learn more about our bonus structure, you
can view additional informationhere. We're able to answer any
additional questions you may have as you move through the selection
As part of our comprehensive benefits package, Lumen offers a broad
range of Health, Life, Voluntary Lifestyle and other benefits and
perks that enhance your physical, mental, emotional and financial
wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are
governed by applicable collective bargaining agreement
Keywords: Lumen, Hialeah , Solutions Engineer Academy - College Connect, July 2022 - Nationwide, Engineering , Hialeah, Florida
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